OTP Care Coordinator

Salem, Oregon
MAT Program
MAT - Salem
57,802.55  Annual
44,739.49  Annual
Full Time
M-F 7:30 Am - 4 Pm
Until Filled

Job Summary:

Provides case management and coordination of clinical care services in an opioid treatment program (OTP).  Ensures clients receive appropriate treatment in a reasonable amount of time, with an individualized care plan. Contributes to accomplishment of the Tribe's holistic health and wellness   

 Essential Functions:

  • Responsible for ensuring the clinical care services are operating collectively to create whole person-centered care.
  • Facilitates case management services for clients.
  • Ensures clients receive timely, high quality and efficient health care and support services through the referrals to both internal and external resources.
  • Ensures culturally specific practices are followed with sensitivity to the AI/AN population's unique needs.
  • Reengages clients who have dropped out of care services.
  • Sends letters with resources and follow up information to all clients.
  • Navigates between medical and behavioral health referrals and various needs of  clients including maternity care.
  • Track's  client's ER visits and follow-up care.
  • Identifies and utilizes all appropriate available community resources.
  • Serves in a supporting role for both the clinical and medical teams.  
  • Collaborates with a multidisciplinary team in a recovery focused environment to reduce harmful effects of substance use and increase overall wellbeing of client's life and the communities in which they reside.
  • Responsible for ensuring a trauma focused work environment; including the ability to demonstrate an understanding of the historic implications of intergenerational trauma with regards to the AI/AN population.
  • Performs trauma informed care in a chaotic environment or a crisis.
  • Ensures that accurate information about clinic process, improvement, and challenges are reported to the executive director of Health and Wellness programs.
  • Networks with community agencies, health, housing, and education programs and with outside agencies and organizations to help client's access services and to help enhance or improve services.
  • Attends interdepartmental and interagency meetings.
  • Performs a variety of other duties as assigned by the MAT Operations Director.

Education, Experience, and Licenses:

  • Requires a High School Diploma; an Associates degree in Human Services or closely related field of study is preferred.
  • Requires two (2) years of work experience in case management services in the following areas: collaboration with mental health, addictions counselors, intellectual and/or developmental disabilities.  Experience in a substance use environment strongly preferred.
  • Certified Recovery Mentor certification preferred.
  • OR, equivalent combination of education, training and experience.
  • Must maintain a valid Oregon driver's license or obtain one upon hire, qualify for the Tribe's vehicle insurance, and provide proof of personal vehicle insurance

Qualifications, Registrations, and Certifications:

  • Requires two (2) years abstinence from alcohol and chemical dependency (if recovering person).
  • Adherences to the organization's policies and procedures covering the privacy, access, and client health information in compliance with Federal and state laws and the healthcare organization's information privacy practices. 
  • Must have a working knowledge of the Privacy Act/HIPPA and its applications.
  • CPR /First Aid certified required or ability to obtain certification within 90 days of hire. Must maintain throughout employment.
  • Must have strong interpersonal skills working with individuals from diverse backgrounds.
  • Must respect all others regardless of age, gender, ethnicity, or income level.
  • Must possess a strong knowledge base of medications to aid in the recovery process.
  • Requires working knowledge and proficiency in use of office equipment and computer software such as Microsoft Word, Excel, Power Point, and Outlook.
  • Must have the ability to resolve conflict while utilizing conflict management philosophies.
  • Requires excellent verbal and written communication skills, business and telephone etiquette.
  • Must have the ability to work with minimal supervision.
  • Must have excellent organizational skills, attention to detail and record keeping skills.
  • Must have ability to respond courteously and tactfully to complaints and client requests.
  • Electronic Health Record (EHR) knowledge is highly desirable. Preferably with NextGen or Methasoft.
  • Knowledge of and sensitivity to Native American culture required.
  • During emergency operations may be required to report to work or remain at work.

Environmental Factors and Conditions/Physical Requirements:

  • Continually requires the ability to express or receive detailed information or important instructions through oral communication.
  • Continually requires working with fingers rather than the whole hand or arm. Requires repetitive movement of wrists, hands and/or fingers.  Often requires walking or moving about to accomplish tasks.
  • Requires standing and/or sitting for sustained periods of time, raising objects from a lower to a higher position and/or moving objects horizontally.
  • Occasionally requires lifting of up to 40 pounds.
  • Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.
  • This position is frequently subject to inside environmental conditions which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.
  • Supports a safe work environment by performing all duties in accordance with Tribal safety policies and procedures, and Emergency Management Plan. 
  • May be called upon to serve as a Disaster Reservist during Emergencies, or when the Tribal Emergency Operations Center is opened.
  • Local travel and is occasionally required. Travel outside of the state is occasionally required. 

Background Check:

  • Candidates for this position will be subject to criminal and character background checks and will be subject to fingerprinting.


The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.